24 Hour Laundromat – VIP Club FAQ

Frequently Asked Questions (FAQ) – VIP Club

1. How do I join the VIP Club?

Joining the VIP Club is easy! Simply fill out the agreement form available at our location, provide your contact information, and receive your EZ Badge for 24/7 access.

2. Is there a fee to join the VIP Club?

No, there is no fee to join the VIP Club. It is a complimentary program offered to our valued customers.

3. Can I access the laundromat anytime with the VIP Club?

Absolutely! The VIP Club grants you unrestricted access to our facilities, allowing you to do your laundry at any time that is convenient for you, day or night.

4. How do I use my EZ Badge for entry?

It’s simple! Just hold your EZ Badge near the designated reader at the entrance, and the door will unlock for you.

5. What if I lose my EZ Badge?

If you lose your EZ Badge, please inform our staff immediately. A replacement EZ Badge can be issued, but please note that a small fee may apply.

6. Are there any special perks or discounts for VIP Club members?

Yes! As a VIP Club member, you will receive exclusive access to special promotions, discounts, and offers. Stay tuned for exciting deals tailored just for you.

7. Can I bring guests with me using my EZ Badge?

Your EZ Badge is for your personal use only and cannot be used to grant entry to others. Each individual must have their own EZ Badge to access the laundromat.

8. What if I have a problem with a machine or need assistance?

We’re here to help! If you encounter any issues with the machines or need assistance, please reach out to our friendly staff during business hours. For after-hours issues, you can complete a problem report card and drop it in the mail slot at the main office door.

9. Can I terminate my VIP Club membership?

Yes, you can choose to terminate your VIP Club membership at any time. Please contact our staff to assist you with the termination process.

We hope this FAQ section answers some of your questions. If you have any additional inquiries, feel free to reach out to our team, and we’ll be happy to assist you!